Return & Refund Policy
Thanks for shopping at Try On The Net !
If you are not entirely satisfied with your purchase, we’re here to help.
You have 14 calendar days to let us know you want to return an item from the date you received it. To be eligible for a refund, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
ITEMS THAT WERE PERSONALIZED FOR YOU CANNOT BE RETURNED. EXAMPLES ARE: ENGRAVED JEWELLERY, ETCHED GLASSWARE, PRODUCTS WITH CUSTOM PRINTS
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
If you receive your order and it is incorrect or damaged, please contact us at email@example.com with a photo of the item and a member of our customer service team will be happy to assist you.
You will be responsible for paying for your own shipping costs for returning your item. You can send your item to:
Try On The Net
35 Raven Road
WS5 3PZ, Walsall
If you have any questions on how to return your item to us, contact us
Request a Refund
Use the form below to let us know and send your item back to us.